Description
About the company:
Location: - Bangalore, Noida, Coimbatore
Team Strength: 300+ people.
About the Company: started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Our focus on these core values led to the tech-enablement of our offerings even before this buzzword became an industry standard. Over the years, it developed many internal applications to increase our quality efficiency and customer satisfaction. As these systems grew and became more sophisticated, we have productized them and offered them to our clients. Today, it serves over 600 clients across the full IP life cycle with the industry’s leading products and services. Our 300-plus employees represent the most IP and tech-savvy individuals in the industry." here we do the right things and innovate ceaselessly as a winning team to achieve customer success and employee success.
About the Vacancy:
Designation – Salesforce Implementation Specialist
Work Location –Bangalore
Experience required – 4-7 years
Reporting To: Manager
Work Mode- 5 days Work from the office
General Shift
Interview process –
Skills needed
Client-Facing Responsibilities
? Support the configuration of the Salesforce environment according to client specifications and project scope
? Design and provide training for clients at various levels, including administrator and end users based on project implementation goals.
? Conduct discovery meetings with clients to determine requirements as appropriate
? Follow best practices and standards in software design, development, and deployment. Develop full migration and implementation plans that address both the tactical and strategic needs of the client.
Internal Responsibilities
? Own project delivery through full implementation lifecycle on multiple simultaneous projects.
? Configure solutions with Salesforce products, as needed to complete project goals. Plan and execute data migrations from legacy data systems to Salesforce. Investigate and implement third-party tools that integrate with Salesforce.
? Partner with the internal development team to create custom code, including composing user stories, testing, and deployment
? Provide weekly governance reports promptly on overall project(s) status to project PM
Requirements
? 3+ years experience as a Salesforce Administrator or Salesforce Consultant
? Salesforce Admin Certification is required. Additional Salesforce Certifications are preferred
? Experience working with customers to elicit and analyze their requirements, develop designs, and implement custom solutions
? Strong knowledge of Agile project delivery practices, requirements gathering, user story prioritization, and solid UAT guidelines required
? Proficiency in Google Docs, Sheets, Presentations, and other online collaboration tools like JIRA and Teams are required
? Excellent time management skills and the ability to prioritize work as well as work independently is necessary
? Demonstrated business aptitude with the ability to translate practical business concepts into technical specifications.
? Strong interpersonal skills, including excellent verbal and written communication skills and presentation skills.
? Attention to detail and the ability to prioritize and manage competing client demands.
? Learning agility, including a demonstrated ability to pick up and master business and technical subject matters quickly
MUST Haves:
Experience in both Salesforce development and admin with lightning experience - Minimum 2 years. This job will be a combination of both but more into admin and less into development.
More as a consultant.
Salesforce Admin Certification is a MUST
Communication -Excellent
NP: Immediate joiners - 30 Days (Max)